Limousine company will reimburse any inconvenience in case the journey doesn’t reach its destination, due to for example car breakdown or reasons regarding the driver. Reimbursement maximum is the agreed service price, customer is not entitled to reimbursement from the waiting time.
Limousine company cannot be held liable in case of force majeure situations (weather, road conditions etc.)
Customer shall not interfere with the driver in the discharge of his/her duty or tamper with any apparatus or appliance on the vehicle, nor is yelling or throwing things from windows allowed. In such instances, services will be terminated immediately and no refunds will be offered.
Driver reserves the right to remove passenger in case of ill behavior or if passenger is in danger to their self or others. No refunds are offered in case of removal based on these reasons.
In case customer deliberately causes damage the vehicle, customer is liable to reimburse company for the time the vehicle is being repaired and out of use. Rate is 150€/hour.
Limousine company assumes no responsibility for lost or damaged baggage, personal belongings, or any items left in the vehicle
In case the transportation is late for over 15 minutes and customer has not been notified, customer is entitled to a reimbursement of 10% of reservation price.
Reservations are considered confirmed and binding when company has sent a pick up time for the customer.
Hourly rate starts when the transportation has arrived to the pick-up location at agreed time.
In case the pick-up place is more than 30 min from Levi center, additional pick up rate will apply.
Please note that the limousine has limited space for luggage. Luggage up to 2-3 bigger bags can be transported along in the limousine. In case of bigger amounts of luggage, we ask you to contact us so we can have a separate car for the luggage.
Free cancellation up to 24 hours before booking. If cancellation is made less than 24 hours prior to booking, 50 % of the booking price will be charged, minimum charge 150€. If cancellation is made less than 6 hours prior to booking, 100 % of the booking price will be charged.